LDAP Error: Invalid credentials
What was the error?
Message Number: 384
Message Severity: Error (Corrective action required to proceed)
Message Name: ARS0384E
Message Text:
LDAP Error: Invalid Credentials -- ldap_rc=<RC> -- extended+rc=<RC>, Success -- ldap_errno=<RC>, extra_rc=<RC> File=arsldap.c, Line=<LineNo>
where <RC> is the return code, and <LineNo> is the line in the source code where the error was caught. See below for more information on common return codes and their meanings.
Related Errors
What were you doing?
Probably attempting to configure LDAP on Content Manager OnDemand for the first time, or a user attempted to authenticate with a bad user id or password on an LDAP-enabled CMOD server.
What happened?
The LDAP server couldn't authorize the user to perform an action, because the User ID or password they provided was not correct. It may also indicate an error in your LDAP configuration.
Example
Troubleshooting
Ensure you are using the correct User ID or password.
Also, you may have incorrect configuration data in your stash file. See arsstash for an explanation of stash files, or LDAP and Content Manager OnDemand for a tutorial.
The return code 49 indicates that you likely have a configuration issue.
| 525 | user not found |
| 52e | invalid credentials |
| 530 | not permitted to logon at this time |
| 531 | not permitted to logon at this workstation |
| 532 | password expired |
| 533 | account disabled |
| 534 | The user has not been granted the requested logon type at this machine |
| 701 | account expired |
| 773 | user must reset password |
| 775 | user account locked |