What was the error?
Message Number: 0509-036 & 0712-001 & 0712-002
Message Severity: Error (Corrective action is required to continue)
Message Text:
exec(): 0509-036 Cannot load program arssockd because of the following errors:
rtld: 0712-001 Symbol nx_window_open was referenced
from module arssockd(), but a runtime definition
of the symbol was not found.
rtld: 0712-001 Symbol _nx_crb_send was referenced
from module arssockd(), but a runtime definition
of the symbol was not found.
rtld: 0712-002 fatal error: exiting.
What were you doing?
You were upgrading to CMOD 10.5.0.2 on AIX or zLinux.
What happened?
You didn't check the pre-requisites! Content Manager OnDemand FixPack v10.5.0.2 requires AIX 7.2 TL4 to support hardware compression on POWER9 and z15 CPUs.
Troubleshooting
AIX:
$ uname -a AIX cmod 2 7 00123456789 # AIX 7.2 $ oslevel -r 7200-03 # Technology Level 3
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