Difference between revisions of "ARS1105E"

1,268 bytes added ,  17:30, 27 June 2020
Many small updates to IBM CMOD ARS1105E.
m (Jderrick moved page Userid or password is invalid to ARS1115E: Moved to keep consistent with Error Message naming convention)
(Many small updates to IBM CMOD ARS1105E.)
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== What was the error? ==
== What was the error? ==
Message Number: N/A
Message Number: 1105


Message Severity: Error (Corrective action is required to continue)
Message Severity: Error (Corrective action is required to continue)


Message Text: Userid or password is invalid
Message Text: ARS1105E Userid or password is invalid


== Related Errors ==
== Related Errors ==


arsload: Unable to log load information
arsload: Unable to log load information
[[ARS1609W]] - Specifying passwords on the command line is not secure due to the text being visible.


== What were you doing? ==
== What were you doing? ==
Attempting to load data into Content Manager OnDemand with [[arsload]].
Attempting to load data into IBM Content Manager OnDemand with [[arsload]] or starting arsload in Daemon Mode.


== What happened? ==
== What happened? ==
The load fails.  If you receive a [[LoadId]], then consider running the [[arsadmin]] unload command to remove it immediately.  If the message was unable to be logged in the System Log, the LoadID may not be stored elsewhere.
The load fails, or [[arsload]] refuses to start in Daemon mode.  If you receive a [[LoadId]], then consider running the [[arsadmin]] unload command to remove it immediately.  If the message was unable to be logged in the CMOD System Log, the LoadID may not be stored elsewhere.


== Example ==
== Example ==
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  arsload: Unable to log load information
  arsload: Unable to log load information
  arsload: Processing has stopped.  The remaining files will NOT be processed.
  arsload: Processing has stopped.  The remaining files will NOT be processed.
# [[arsload]] Daemon Load fails, especially after an upgrade to CMOD v10.5
arsload -u CMOD_Load_User -p /opt/IBM/ondemand/V10.5/config/ars.stash -v -c /arstmp -d /arsacif/acif1
ARS1105E Userid or password is invalid


== Troubleshooting ==
== Troubleshooting ==
=== Check the OnDemand stash file ===
If you've just created a new CMOD stash file with the [[arsstash]] command:
* Check the command use used to create the stash file.  For arsload, you should use the <code> -a 3 </code> parameter.
* Check the ownership and permissions of the file.  For security, the stash file's permissions are restrictive.
  $ ls -l /opt/IBM/ondemand/V10.5/config/ars.stash
  -rw-------    1 archive  sysadm1      11409 Jun 27 08:40 /opt/IBM/ondemand/V10.5/config/ars.stash
** Ensure the user trying to execute the arsload command is the same as the owner of the file.


=== Check your password ===
=== Check your password ===
* Double check your password by using it to log in with the CMOD Thick Client.
* Double check your password by using it to log in with the CMOD Thick Client.
* If you've recently reset the password on the account, log in with the Thick Client to choose a new password.
* If you're not able to use the password to log in, have your Content Manager OnDemand Admin reset the password for you.
* Check [[arsload.cfg]] or your [[stash file]] to verify the password is correct.
* If the password has been reset recently, log in with the Thick Client and choose a new password.
* Did you change the case-sensitivity of UserID or passwords in the client?
** If you've reset the OnDemand password, re-create the stash file with the new password.
* Did you change the case-sensitivity of UserID or passwords in the IBM CMOD Admin Client? You'll likely need to re-create the stash file, and ensure you use the correct case for both the UserID and Password.


=== Case sensitive passwords ===
=== Case sensitive passwords ===