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m (Jderrick moved page Userid or password is invalid to ARS1115E: Moved to keep consistent with Error Message naming convention) |
(Many small updates to IBM CMOD ARS1105E.) |
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== What was the error? == | == What was the error? == | ||
Message Number: | Message Number: 1105 | ||
Message Severity: Error (Corrective action is required to continue) | Message Severity: Error (Corrective action is required to continue) | ||
Message Text: Userid or password is invalid | Message Text: ARS1105E Userid or password is invalid | ||
== Related Errors == | == Related Errors == | ||
arsload: Unable to log load information | arsload: Unable to log load information | ||
[[ARS1609W]] - Specifying passwords on the command line is not secure due to the text being visible. | |||
== What were you doing? == | == What were you doing? == | ||
Attempting to load data into Content Manager OnDemand with [[arsload]]. | Attempting to load data into IBM Content Manager OnDemand with [[arsload]] or starting arsload in Daemon Mode. | ||
== What happened? == | == What happened? == | ||
The load fails. If you receive a [[LoadId]], then consider running the [[arsadmin]] unload command to remove it immediately. If the message was unable to be logged in the System Log, the LoadID may not be stored elsewhere. | The load fails, or [[arsload]] refuses to start in Daemon mode. If you receive a [[LoadId]], then consider running the [[arsadmin]] unload command to remove it immediately. If the message was unable to be logged in the CMOD System Log, the LoadID may not be stored elsewhere. | ||
== Example == | == Example == | ||
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arsload: Unable to log load information | arsload: Unable to log load information | ||
arsload: Processing has stopped. The remaining files will NOT be processed. | arsload: Processing has stopped. The remaining files will NOT be processed. | ||
# [[arsload]] Daemon Load fails, especially after an upgrade to CMOD v10.5 | |||
arsload -u CMOD_Load_User -p /opt/IBM/ondemand/V10.5/config/ars.stash -v -c /arstmp -d /arsacif/acif1 | |||
ARS1105E Userid or password is invalid | |||
== Troubleshooting == | == Troubleshooting == | ||
=== Check the OnDemand stash file === | |||
If you've just created a new CMOD stash file with the [[arsstash]] command: | |||
* Check the command use used to create the stash file. For arsload, you should use the <code> -a 3 </code> parameter. | |||
* Check the ownership and permissions of the file. For security, the stash file's permissions are restrictive. | |||
$ ls -l /opt/IBM/ondemand/V10.5/config/ars.stash | |||
-rw------- 1 archive sysadm1 11409 Jun 27 08:40 /opt/IBM/ondemand/V10.5/config/ars.stash | |||
** Ensure the user trying to execute the arsload command is the same as the owner of the file. | |||
=== Check your password === | === Check your password === | ||
* Double check your password by using it to log in with the CMOD Thick Client. | * Double check your password by using it to log in with the CMOD Thick Client. | ||
* If you' | * If you're not able to use the password to log in, have your Content Manager OnDemand Admin reset the password for you. | ||
* | * If the password has been reset recently, log in with the Thick Client and choose a new password. | ||
* Did you change the case-sensitivity of UserID or passwords in the | ** If you've reset the OnDemand password, re-create the stash file with the new password. | ||
* Did you change the case-sensitivity of UserID or passwords in the IBM CMOD Admin Client? You'll likely need to re-create the stash file, and ensure you use the correct case for both the UserID and Password. | |||
=== Case sensitive passwords === | === Case sensitive passwords === | ||